Contact Us

Need help before ordering? Have a question about freight delivery, unloading requirements, or return eligibility? We’re here to help.

Customer Support

Durvy Supply
1841 Denmark Rd, Union, MO 63084
Phone: 314-833-8000
Email: sales@durvy.com

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (Central Time)
Saturday: 10:00 AM – 5:00 PM (Central Time)
Sunday: Closed

Online ordering available 24/7

What We Can Help With

product questions and specifications
freight delivery planning (residential vs commercial, liftgate, appointment scheduling)
order status and tracking
shipping and delivery issues
returns and return authorization (RMA)
warranty support and manufacturer assistance

Freight Delivery Questions (Before You Order)

If your order may ship via freight (LTL), it helps to know:

Do you have a forklift or loading dock?
Is the delivery address residential or commercial?
Will you need a delivery appointment?
Are there any access limitations (gates, narrow roads, gravel, steep driveways, restricted sites)?

If you’re not sure, contact us — we’ll help confirm what’s needed.

Send Us a Message

If you use the form below, please include:

your order number (if applicable)
the product name or link
your delivery ZIP code (for freight questions)

We respond as quickly as possible during business hours.

Durvy Supply is a U.S.-based equipment seller located in Union, Missouri. Orders can be placed online and shipped, and our team is available by phone or email for real customer support.